Instant user context
Websites
Personalized experiences at internet scale. Chatbots that remember, recommendations that make sense, support that knows your history.
The Challenge
Website Interactions Feel Impersonal
- Chatbots are generic and frustrating—same script for everyone
- E-commerce recommendations feel random, not personalized
- Support doesn't remember past issues or purchase history
- Returning visitors treated like strangers every time
- No way to build understanding across multiple visits
FameWave Solution
Make Every Visitor Feel Known
Returning User Context
Remember preferences, past conversations, and behavioral patterns across visits. "Welcome back—still looking for that birthday gift for your sister?"
Behavioral Signal Detection
Detect commercial intent, frustration, confusion, and interest in real-time. Know when to offer help and when to step back.
Proactive Content Surfacing
Surface relevant content, products, or help before users ask. Based on what they're doing now and what they've done before.
Support That Knows History
Support chat that knows purchase history, past issues, and communication preferences. No more "Can you tell me your order number again?"
Example Scenarios
What This Looks Like in Practice
- E-commerce site remembering size, style preferences, and gift-giving patterns: "You bought this for your mom last year—she might like the new collection."
- Support chat that knows context: "I see you had a shipping issue last month. Is this about the same order or something new?"
- Content site surfacing articles matching interests and goals: "Based on your reading history, you might find this deep-dive useful."
- SaaS onboarding adapting to user behavior: "I notice you skipped the tutorial. Want me to explain this feature as you use it instead?"
- Booking site with preferences: "You usually prefer window seats and early flights. I've filtered results accordingly."